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PROCESSING TIME:
Custom Wigs 7-14 Business Days
Ready to Ship Wigs Same Day for orders placed before 5PM GMT. Next Day for orders after 5PM GMT
Wig Revamp (Wash+Style) 5-7 Business
Days after wig is received.
Wig Revamp (Lace Replacement) 7-10
Business days after wig is received.
You Provide the Hair Wigs 7-10 Business
Days after receiving the hair in the mail.
Hair Care Products Same Day for orders placed before 5PM GMT. Next Day for orders after 5PM GMT.
Hair Bundles/Lace Close Frontals 4-7 Business Day Processing
UK Standard Delivery
• Constriction of your unit starts 48 hours after purchase. Your orders cannot be changed hence all sales are final.
• Standard Delivery is available Monday to Friday and takes 3-5 working days from the moment your order has been paid for in full.
Normal service takes 5-10 working days for the wig to be made. Express service takes 3-5 working days for the wig to be made.Â
• Deliveries are carried out Monday to Saturday (excluding Sunday and Public Holidays).Standard Delivery is £8.50.
• All Deliveries are tracked and you will receive a tracking order via email once your order has been dispatched.
• A signature will be required on receipt.If you are unavailable to take delivery of your parcel, the courier will leave a delivery card.
UK Express Delivery
• Express Delivery is available Monday to Thursday for orders placed before 1pm.
• Express Delivery is excluded on weekends and public holidays.
• Express Delivery is shipped out the Next working Day once your order has been processed/made depending on the service you opted for.Delivery costs £13.50.Express Delivery is guaranteed before 1pm and a signature will be required upon receipt.
• If you are unavailable to take delivery of your parcel, the courier will leave a delivery card.
International Delivery
• International Delivery is available Monday to Friday and takes 5-7 working days from the moment your order has been paid for in full. Orders must be placed before 6pm. International Delivery costs £25.00
• Deliveries are tracked and you will receive a tracking number via email once your order has been dispatched. Our couriers deliver during normal business hours and. A signature wI’ll  be required upon receipt.
• Any custom charges on orders placed must be paid for by the customer. Chihairs are not responsible for these charges and have no control over the costs, as customs policies and import duties vary from country to country.
• Please note that orders will not be delivered on any public holiday dates in your country. On these occasions delivery should be expected to arrive the next working day.